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Guide · Websites

The restaurant website checklist

Everything a restaurant or café website needs to do its job for a hungry guest on a phone, as a list you can check your own site against. Each part links to a shorter note if you want the detail.

By · · 4 min read

01 · The job

What does a restaurant website actually need to do?

A restaurant website has one job: help someone decide to come in, and make it easy. That means showing what you serve, whether you are open, where you are and how to book or order, quickly, on a phone, on a weak signal.

Most guests arrive from Google, Maps or Instagram with one question in mind: what is on the menu, are you open, can I get a table. Every item below is about answering that question faster than the guest loses patience. Open your own site on your phone, outside, and work down the list.

02 · The first screen

What belongs on the first screen?

Before any scrolling, a guest on a phone should see what kind of place you are, whether you are open now, where you are, a way to the menu and one obvious button to book, order or get directions.

  • A plain top line“Neighbourhood pasta bar on Main Street” says more than a slogan.
  • Open now and today’s hoursThe most asked question, answered without a tap.
  • The menu, one tap awayA clear link, not buried in a hamburger menu.
  • One main buttonBook, order or directions, whichever matches how guests really come in, with a smaller second option.
  • One real photoA dish people actually order, not a stock image.

Each of these is explained in what a restaurant homepage needs on the first screen.

04 · Speed

Does it load fast on two bars of signal?

A restaurant website should open quickly on an ordinary phone with a weak signal, because that is where most guests are when they check it: outside, on the bus, standing on the street. A slow site loses them to the place next door.

  • No video that blocks the pageIf there is video, the words and the buttons come first.
  • Pictures sized for phonesLarge photos made smaller for small screens, so the page does not wait on them.
  • No pop-ups over the menuNewsletter boxes and cookie walls that cover the page send people back to Google.
  • Test it the honest wayOpen it on your own phone, on mobile data, away from the restaurant wifi.
05 · Hours and details

Are your hours and details the same everywhere?

Your name, address, phone number and hours on the website should match your Google Business Profile, Apple Maps and your social pages exactly. When they disagree, guests turn up to a closed door and Google is less sure which version is true.

  • Address you can tapIt opens directions in the guest’s maps app.
  • Phone you can tapIt calls straight away.
  • Holiday hoursUpdated before the holiday, on the website and the Google listing on the same day.

Keeping all of this in step is covered in the restaurant local SEO guide and the Google Business Profile checklist.

07 · Keeping it current

Who keeps it up to date?

A restaurant website is only as good as its last update. Someone has to change the menu when a dish changes, the hours before a holiday and the photos when the room changes, and that someone needs to be able to do it quickly.

If that someone is you, keep a short list by the till of what to check each week: menu, hours, specials, the booking link. If it should not be you, that is what our restaurant website service does: we build or fix the site around what guests come for, then keep it and your Google listing in step every week. Get your plan and we will tell you plainly what we would change first.

Questions owners ask

What should a restaurant website include?

A restaurant website should include a first screen that says what you are and whether you are open, a real text menu page, your address and phone as links, your hours, one clear button to book, order or get directions, and real photos of your food and room.

Do I need a new restaurant website, or can mine be fixed?

Often the one you have can be fixed. If it already opens quickly on a phone and you can change it yourself, moving the menu, hours and booking up top may be enough. If every change is a fight, a rebuild is usually cheaper in the long run.

Is a PDF menu okay if the rest of the site is good?

It is the weakest part of an otherwise good site. Keep the PDF for printing if you like, but put the menu itself on a real page that guests and Google can read.

How often should a restaurant website be updated?

Whenever something a guest cares about changes: the menu, the hours, the specials, the way to book. A quick weekly check catches most of it before a guest does.